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- HP Community
- Archived Topics
- Printers Archive
- Re: LCD list needs to be upgraded

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03-11-2012 06:47 PM
Hi vernola,
What printer do you have?
Do you leave the printer turned on all the time?
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
03-11-2012 07:14 PM
I leave the printer turned on all the time.
It is a C7200 all-in-one
Normally, the scan function can be recovered by rebooting the printer *and* rebooting the computer (in my case -- an HP laptop). They are both on the same wired ethernet network.
It is unclear how long it stays working after reboot.
Can you confirm one way or the other whether this issue is in HP's internal bug tracking system? If not, then what more information would you need to be able to open a bug (or whatever you call them at HP).
Thanks
philip
03-12-2012 05:49 AM - edited 03-12-2012 05:54 AM
Hi
Have you follow the steps in message 71 of this thread?
When you follow the steps in message 71 the setting should be saved, and you will should not have this problem any longer. If you still experience the problem then you need to go out and update your Adobe Flash player to the most current version.
http://www.adobe.com/support/flashplayer/downloads.html
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
03-14-2012 09:02 AM
THANK YOU SO MUCH
Once again I was dreading the thought of trolling through the net looking for a solution to a techno prob I have no understanding of
Yet again, to be dumped down a blind alley with feelings of resentment and frustration
When I read your solution I though Yer Right!!!
But I tried it and it worked – did you hear that – I followed the simple instructions and it actually worked
And just to make it even sweeter I’m a Gooner
Come on you Spurs, see you in the Champs League xxx
03-21-2012 03:16 PM
NOT SOLVED!!! KEEPS COMING BACK!!!
This error-LCD list needs to be upgraded-has been on the forum for OVER A YEAR WITH NO PERMANENT SOLUTION!I We keep getting-LCD list needs to be upgraded!! Unplug-wait-replug does not work. Removing and adding from the software does not work. Always reverts back. I AM NOT THE ONLY ONE!!! mANY PEOPLE HAVE THIS PROBLEM FO A LONG TIME WITH NO SOLUTION! YES, I AM YELLING! IWE ARE FRUSTRATED AND ANGRY AT HP!!!! HP FAIL-Prove HP cares or I'm on a crusade!!
