-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Printers Archive
- Re: Photosmart 5510 Scan to PDF
Create an account on the HP Community to personalize your profile and ask a question
01-06-2012 06:53 AM
I have just purchased a photosmart 5510 and installed on a MAC OS 10.7 machine
This is to replace an old but reliable HP scanjet 2400 scanner which I have been using connected to a windows machine. on the scanjet I could scan multiple pages to a pdf document, but I cannot find out how to do this on the 5510.
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
01-07-2012 09:31 AM
Ok,
Run the installation once again,
Make sure to select check the Recommended Software option during the installation.
(Within the 3rd or 4th screen).
The you will find the Hewlett-Packard folder with the HP Scan3 inside.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-06-2012 08:45 AM
Hi,
Did you installed the Full Feature Software?
If not, make sure to download and install it:
http://ftp.hp.com/pub/softlib/software12/COL39428/mp-96135-2/Photosmart-5510-series_v12.14.0.dmg
Once completing the installation, install the latest HP Update by clicking the Apple icon and then Software Update.
While scanning with HP Scan3 you wil see an option to save the pages into a single PDF file.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-07-2012 08:15 AM
Thanks Schlomi for your prompt reply. I have installed and updated the software as you suggested. I cannot find anything called scan3 on this MAC after this has been done. Nor cannot find an easy way to download it.
Thanks
01-07-2012 09:31 AM
Ok,
Run the installation once again,
Make sure to select check the Recommended Software option during the installation.
(Within the 3rd or 4th screen).
The you will find the Hewlett-Packard folder with the HP Scan3 inside.
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-02-2012 07:15 PM
Hello,
HP photosmart 5510 e (5514) (Purchased May12)
MAC OS - Snow Leopard (10.6.8) on MacBook Pro
Issue #1 - Took 3-4 days to have the printer work on the wireless network including 1 hr + with hp tech support
Issue #2 - Scanner sw (HPScan 3) cannot connect to said printer. Said printer does not connect to laptop. HP Help for MAC OS is CLOSED on weekends.............
Reloaded drivers, updated sw, reloaded printer, no joy on all counts
Any help will be appreciated
M