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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-27-2011 05:04 AM

HP Recommended

I have tried all suggestions from the HP support site - clean printer head, reset printer.

I replaced ALL print cartridges too.

 

Before reset the 0002 error was present, after reset, 0022 error was shown.  I can still use the scanner from the PC.

 

What are my options?  I heard that maybe a new print head?  How much is that?  Better to buy a Canon?

 

ThorVB

 

2 REPLIES 2

‎04-27-2011 06:14 AM

HP Recommended

If you have cleaned the printheads with a cloth and that did not fix the issue, it does sounds like the printheads have gone bad and you would be looking for an upgrade to your printer.

Although I am an HP employee, I am speaking for myself and not for HP.

‎06-07-2013 07:26 PM

HP Recommended

When you say, "looking for an upgrade to your printer", do you mean, it can't be fixed, or to fix it, would require an upgrade?

 

Drew

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