Printer says I am out of paper but I am not

[ckiser1]

i watched the video and did everything you said twice still does not work thank you

[skippyjohnson]

Make sure you've completed the step on cleaning the rollers as thoroughly as possible. In my experience, that step is the most likely to make a difference.

The last step is to service the printer.  If you've tried the other steps and it still won't work, then most likely the printer is broken. Sorry - not what you wanted to hear I'm sure.  

[kysunshine]

help

[-JohnB-]

hi there kysunshine,

could you provide the community with a little more information to help narrow troubleshooting? Things like your printer model and your operating system help out a lot.

[kysunshine]

THANK YOU,WHOEVER YOU ARE, FOR REPLYING..  FOR  SOME  REASON  THE  PRINTER SEEMS  TO BE  WORKING  AGAIN..  HP  COULD  BE  A  LOT  EASIER  TO  GET AROUND FOR OLD PEOPLE AND ONES WHO KNOW NOTHING ABOUT A COMPUTER.  WHY DO YOU THINK WE COME TO THIS SITE ANY WAY?????

[lovegodess]

need help with printing  i keep getting printer out of paper and it is not

[-JohnB-]

Hi there lovegodess,

What printer model and operating system are you using?

[nestie06]

that's also my problem... now where not using HP produtcts like their printer, because it requires special papers in order to function..im disappointed, we only used it for 3 months....

[nestie06]

that,s also my problem, we only used hp printers for 3 months, i don't want to buy their products, and i will not recomment it to my friends.... 

[shag_fu]

Im having this same issue. Printer: Photosmart premium c309m-g, windows 7(64-bit). I recently reinstalled windows and havent been able to print since reloading the software. Scans work fine, but both the photo paper and normal paper fail to print. It makes noise, i can sometimes see a piece being loaded  but then is rejected and I get the "out of paper" error.