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- HP Community
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- Printers Archive
- Problem with HP LJ M1132MFP installation
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04-04-2012 06:07 AM
I've got installed Windows 7 64-bit OS with latest updaytes. When I try to install HP LJ M1132MFP printer it says that it doesn't find the device. I tryed both manufactor's istallation disc and downloaded updates with the same result. Is there any special features with installation?
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04-05-2012 06:53 AM - last edited on 04-19-2016 09:21 AM by OscarFuentes
Hi Serzh,
Have you tried a new USB cable or USB Port on the computer?
http://support.hp.com/us-en/document/c02124639
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04-05-2012 06:53 AM - last edited on 04-19-2016 09:21 AM by OscarFuentes
Hi Serzh,
Have you tried a new USB cable or USB Port on the computer?
http://support.hp.com/us-en/document/c02124639
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
04-05-2012 12:44 PM
Hi Serzh,
What happens when you try installing the printer on a different computer?
Take a screenshot of your USB controller tress in Device Manager, and then post it to this thread for me to review.
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04-09-2012 09:24 AM
In Device Manager there are two devices which haven't installed drivers. One of them named as unknown USB device has ID USB\VID_03F0&PID_042A&REV_0100&MI_02. The other device has ID
PCI\VEN_8086&DEV_1C3A&SUBSYS_844D1043&REV_04 and named as PCI controller Simple Communications. The unknown device disarreares when the printer is turned off, the other one doesn't. When I delete it from the Device Manager manualy and the printer is off, it seems the computer works perfectly without it. I'll try installiang printer on different computer soon and then tell you what will happen.
04-20-2012 10:07 AM
I changed USB cable 6 times with different cables each time from different manufacture and on 7 time it started work! And cable was from noname manufacture! I wonder if HP doesn't supply its devices with their own cables? Is it impossible for my favourite compsny?
I thank you for replies. They were usefull then.
04-23-2012 12:50 PM
Hi Serzh,
Glad to hear it was just a cable issue. Have a wonderful day.
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Please mark the post that solves your problem as "Accepted Solution"
01-25-2013 07:31 AM
Hi Fero,
Please provide additional details.
1. Problem Description
2. Printer Model
3. Operating System (including service pack revision)
4. Connection Method - USB, Hardwired LAN, Wireless?
5. Error messages - on printer screen and/or computer, any blinking light patterns.
http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"