Thunderbird was designated as the default for MAIL-TO. I switched to Microsoft MAIL and still no luck. Then switched back. Tried same on another Windows 10 computer I have and get the same message "Unable to find email program on computer". End result - have two HP computers with Windows 10 unable to scan & email the scan from the HP 4650, No problem scanning and saving to Documents.
If you have not done so, assign the printer a Static IP address and static DNS setup.
If you have not done so, disable "two-step" security on the email address you are using. If you dislike doing this, set up another "less sensitive" email address to use with Scan-to-Email.
If you have not done so, check online for the precise smtp settings needed for you POP mail client.
If you have not done so, add / edit and then test the Scan-to-Email Profile as set up in the Wizard.
Printer Assistant (shortcut on the Desktop) > tab Print, Scan, and Fax > Scan to Email Wizard > If using, enter your printer’s Access password > Outgoing Email Profiles > Add, Edit, or Delete Email address profile(s) >
Click on the Profile (to highlight) and select Test
If you have not done so, try another Scan program to accomplish the task. Without the basic email setup working, this is likely not going to help; try or not as desired.
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