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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2013 11:06 AM

HP Recommended

I have been seeing more and more success using scan to email today, for those with the issue can you give it a shot today and let me know if it is working? Please try more than one as well to ensure it will continue working.

Jon-W
I work on behalf of HP


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‎05-01-2013 12:13 PM

HP Recommended
Just tried three times and it worked this time. HOWEVER, this should not be about 'trial and error'. It should be as simple as HP telling us that the problem is fixed. Having hundreds of people try again and again to determine how likely it is that HP fixed it is not really professional. If HP fixed it without telling anybody I am even more disappointed. I cannot believe how this company changed during the last decade. Sad....
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‎05-02-2013 06:56 AM

HP Recommended

Hi Guys,

 

The scan to email application should be working at this time. 

 

 

 

 

Let me know how it goes.

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‎05-02-2013 05:57 PM

HP Recommended
@HP. Scan2eMail works without problems since last night.
Thanks!
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‎05-03-2013 08:11 AM

HP Recommended

Kindoflikeit,

 

Thanks for the update!  Glad it's working.  

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‎05-03-2013 08:14 AM

HP Recommended
All seems to be working now! Thanks HP for getting to the bottom of the problem, finally.
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‎05-03-2013 10:05 AM

HP Recommended

WML109,

 

Glad it's working!

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‎05-03-2013 08:45 PM

HP Recommended

Working finally!  So glad!!!

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‎05-03-2013 10:13 PM

HP Recommended
Working for me too. Thanks HP tech team.
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‎05-06-2013 07:50 AM

HP Recommended

Thanks guys for the updates!

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