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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2013 07:26 PM

HP Recommended

Bought a new HP Laserjet 400 MFP M425dn  and the wireless button on the touchscreen does not appear.  Was able to connect with a usb port, but I cannot access the wireless configuration.  Cannot even restore the printer to defaults.  Anyone have a clue?

3 REPLIES 3

‎08-03-2013 09:44 PM

HP Recommended

Unfortunately, the m425dn is not a wireless model. This model is a duplex and network model. With this model, you can connect to directly to your computer or to your router via a UBS connection or a network connection.

 

The wireless model is the m425dw. This model would have the wireless icon in the touchscreen as well as duplex and network capabilities. With this model, you can connect to directly to your computer or to your router via a UBS connection, a network connection or use the wireless setup.

 

I am an HP employee.

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‎08-04-2013 04:26 AM - last edited on ‎04-20-2016 08:51 AM by HP Administrator

HP Recommended

If you are looking to use ePrint feature which is available with your product, then use the following HP web link:

 

http://www.hp.com/united-states/campaigns/mobility/#apple-tab (to to middle section: how to print on the road)

 

another helpful HP web link for the HP ePrint App is:  http://support.hp.com/us-en/document/c01923321

 

 

 

 

 

 

Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)
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‎12-12-2016 11:03 PM

HP Recommended

Bought a new HP Laserjet 400 MFP M425dn and the wireless button on the touchscreen does not appear. Was able to connect with a usb port, but I cannot access the wireless configuration. Cannot even restore the printer to defaults. Anyone have a clue?

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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