Windows 10 drivers for HP1102w (SOLVED)

[lordthistle]

I have seen that my HP1102p wireless laser printer has an important security update. I have used this printer without problems with Apple computers for the past years, but now I have a Windows 10 Pro Dell notebook.

First, this notebook did not detect the printer on the WiFi network. So I plugged the printer via USB to the Windows computer. I tried several sequences of operations:

- printer on, then plugged

- printer off, plugged, then printer on

In both cases, Windows detected the printer and opened HP smart on my PC.

HP smart, however, did not detect the printer, even when I specifically selected "look for a USB printer". This is kind of weird. However, I went on and tried to update the HP software tool.

Second, I uninstalled HP smart and downloaded the latest driver for Windows 10 as of today April 27, 2021, The filename is hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037.exe .

When I run this file, I get the error message: "can not delete output file". I tired to run the installer as Administrator, but I got the same error message. Looking around on this community, I found some "solutions", like using printui.exe /s, the removing drivers, etc. Nothing worked.

Third, what am I supposed to do for using the HP1102w printer with my Windows 10 Pro laptop? But, maybe, the correct question is: is this printer supported on Windows 10 Pro?

SOLUTION

- Install 7-zip (it's free)

- Download hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037.exe

- Instead of double-clicking on the exe above, right-click on it and select "7-zip" -> "Extract to ' ... ' "

- Open the folder when you extracted the files to

- Double click on hpsetup.exe

- Follow instructions

I usually avoid giving suggestions, but I really think HP should solve this error (internet is full of people crying out for help): it is enough to change the file extension from exe to zip.

[JessikaV]

Hello @lordthistle ,

Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.

In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.

Please, reach out if we can help you with anything else.

HP Support Community