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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-05-2011 11:13 AM

HP Recommended

Changed yellow ink, then rec'd msg, missing or damaged print head, how to fix prob., why did it happen?

3 REPLIES 3

‎03-11-2012 09:29 PM

HP Recommended

I have been having much trouble with my HP 6500 all-in-one.  Now it will not print at all, tried everything that is listed, says to use the "help", but there is no way to print.  Printer sitll does scanning only.

Today that message comes up on the printer. Printhead missing or damaged?

  Before that is has been "paper mismatched".  How did it become "paper mismatch"?  Haven't changed any printing instruction regarding paper to print.

Thank You,

‎03-12-2012 12:28 PM - last edited on ‎02-21-2017 05:18 PM by HP Administrator

HP Recommended

Try the document I linked below. It might be able to help you resolve the issue.

 

'Printhead Problem' or 'Printhead Appears to be Missing or Damaged' Message Displays on the Control ...

Binary_Zen (worked at HP )

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‎04-22-2014 09:02 AM

HP Recommended

My  printer is saying printheads is missing or damaged . I have change the ink. What should I do now?

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