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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-27-2011 06:58 AM

HP Recommended

HP Photosmart Prem C410a printer - Windows 7 64 bit - downloaded the driver - after extracting to 99%- the dialog box disappeared - no installation diaolog box appear - Error message - setup.exe Application Error The exception Integer division by zero 0xc0000094 occured in the application at location 0x00498e1b

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2011 07:52 AM - last edited on ‎04-18-2016 03:54 PM by HP Administrator

HP Recommended

Hi,

Please try following the steps below and check for any change:

http://support.hp.com/us-en/document/c03030583

 

Or in summary..

Launch the printer installation,

Immediately as you will get any error message, launch the following patch and check for any change:

http://ftp.hp.com/pub/softlib/software12/COL40390/oj-98352-1/HPAMDC50PATCH.exe



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎12-27-2011 07:52 AM - last edited on ‎04-18-2016 03:54 PM by HP Administrator

HP Recommended

Hi,

Please try following the steps below and check for any change:

http://support.hp.com/us-en/document/c03030583

 

Or in summary..

Launch the printer installation,

Immediately as you will get any error message, launch the following patch and check for any change:

http://ftp.hp.com/pub/softlib/software12/COL40390/oj-98352-1/HPAMDC50PATCH.exe



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎12-27-2011 11:18 PM

HP Recommended

Thank you so much!

Problem solved! I can install the driver for my printer now!

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