smoke is coming out of my laser jet 1020 plus printer along with the print which is not affected.

[osborneisthegre]

smoke is coming out of my laser jet 1020 plus printer along with the print which is not affected.

i am worried plzz help.

[ShlomiL · Accepted solution]

Hi,

More likely what you see is Steam or vapor, it might be seen as smoke.

Try checking the following, and then follow for any progress:

• Make sure that the product is located in a well-ventilated area and that it is not under a desk.

• In the print driver, which can often be accessed using the Print option on the File menu in the application being printed from, select a paper type setting for light-weight media.

• Use standard, 75 gsm (20 lb.) copy paper.

• Do not place the product or store paper near a door that leads to the outside. Fluctuations in temperature can increase humidity and cause the paper to absorb extra moisture.

• Use a new, unopened ream of paper. The new ream of paper has not absorbed any extra moisture.

• Store open reams of paper in airtight containers. This helps prevent the paper from absorbing any extra moisture.

You may find more information within the document below:

http://support.hp.com/us-en/document/c01617122

Regards,

Shlomi

[osborneisthegre]

Does it harm my printer . or is it safe ?????

[ShlomiL]

It is completely safe,you have no reason to worry...

HP has tested the performance of this product thoroughly, and this moisture is part of the normal operation of the product. The vapor occurs because moisture condenses in the output area until the internal temperature reaches a level at which no condensation occurs