• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Repairatrooper
Level 15
‎04-26-2023 04:03 AM
Views : 5,989
34% helpful (2/6)

This question comes up quite often so I thought it would be helpful to post a link here for an HP document that covers the steps for both Windows and MAC computer users who are getting this error when trying to print.

 

https://support.hp.com/us-en/document/ish_2041502-1777828-16

 

💡If you have any questions regarding this or any other topic, please click here to create a new post. 

0 Kudos
Was this article helpful? Yes No
Comments
‎06-17-2023 01:28 AM

I followed the link but I am still stuck. I am unable to see the paper size.

‎07-06-2023 09:47 AM

STILL GETTING THE SAME MESSAGE " PAPER SIZE MISMATCH

‎10-01-2023 05:41 AM

Sure, it's great that you're sharing helpful resources! Providing a link to an HP document that covers steps for both Windows and MAC users encountering printing errors can be highly beneficial. It will assist users in resolving issues efficiently, making their printing experience smoother. Sharing such resources within the community is a valuable contribution.

‎10-06-2023 02:13 PM

I am getting the message that paper needs to loaded into the tray, but the tray is full. I've followed all the suggested solutions & am not sure what else to do.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.