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HP Recommended
Officejet 6100
Microsoft Windows 7 (64-bit)

I have problems since I replaced a magenta cartridge. Everything prints magenta, except text. How can I reset this printer?
Rgs,
Fokke Nauta

1 REPLY 1
HP Recommended

Hi,

Please see below for resetting the printer:

 
  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
       NOTE:
    HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
    The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
After completing the above steps, try sending a print job to the printer.

 

 

Beside resetting the printer, you may want to check the ink supplies level for yellow and cyan.

 

 

 

Best Regards,

Andy

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