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‎04-16-2024 07:07 PM

HP Recommended

Hi:  I bot a new HP 8135e printer though Amazon that came with 3 months free instant ink.  Must I activate instant ink in order for the cartridges to work? I thought i could use purchased cartridges for this printer that are HP brand from Office depot.

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3 REPLIES 3

‎04-18-2024 12:25 PM

HP Recommended

Hi @Jeffss1,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with enrolling in Instant Ink with a free trial.

 

Kindly refer to the steps "Get an Instant Ink trial" on this link and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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‎04-19-2024 08:35 AM

HP Recommended

Thank you.  We used the HP problem solving app to resolve.  thanks 

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‎04-23-2024 06:45 AM

HP Recommended

Hi @Jeffss1,

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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