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I had this all-in-one printer set up and working on wireless through ATT Uverse router in one city.  just moved to another city and got Verizon FiOS.  Now when I try to set up the wireless connection, the printer will connect to the router, but my computer cannot locate the printer.  It gave a 169 IP address which doesn't seem right.  I've tried uninstalling and reinstalling the printer software on my computer, but when going through setup on the computer, it can't find the printer automatically or by me typing in the IP address it shows on the printer.  Not sure what I have done wrong.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It is not connected to your router (indicated by the 169.254 IP address).

 

Let me know the model of your FIOS router (Rev D, E, etc). 

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

View solution in original post

3 REPLIES 3
HP Recommended

It is not connected to your router (indicated by the 169.254 IP address).

 

Let me know the model of your FIOS router (Rev D, E, etc). 

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
HP Recommended

When you said it was not connected, I went through the set-up again and did find a problem with the connection.  Got that fixed and it is working now!  thanks!

HP Recommended

I have ATT Uverse and my officejet pro 6978 (and deskjet 3520) is always being dropped.  ATT says it's a printer problem, I printed with 3520 for 2 years on DSL,

 

anyone have a fix for printer dropping with ATT Uverse?

my testing
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