Ink System Failure

[QueenBeez]

Please help! Having ink system failure. “Customer Service” takes hours to speak to someone. Tried all other advice like unplugging, etc. Cleaned the print heads on the machine then got this message. 

[Alden4]

Hi @QueenBeez,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

"HP Ink System Failure" is an error message that may appear on some HP printers, indicating a problem with the printer's ink system. The error message may include a numeric code, which can be used to identify the specific problem.

There are several possible causes for an ink system failure, including.

• Low ink levels: If your printer is running low on ink, it may trigger an ink system failure error message. Check your printer's ink levels and replace any cartridges that are low or empty.
• Clogged printhead: Over time, the printhead of your printer can become clogged with dried ink, preventing it from properly dispensing ink onto the paper. Cleaning the printhead may resolve the issue.
• Damaged ink cartridge: If the ink cartridge in your printer is damaged or defective, it may cause an ink system failure error message. Try replacing the ink cartridge to see if that resolves the issue.
• Firmware issue: In some cases, a firmware update may be necessary to resolve an ink system failure error message. Check your printer's manual or HP's website for instructions on how to update your printer's firmware.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support