Ink cartridge appears to be missing or damaged.

[jazmin1114]

I Just purchased 564 cartridges and the machine says this on the little fold up screen "The following ink cartridge appears to be missing or damaged. Please tell me what is wrong?

[Zactinium]

Hey @jazmin1114 ,

Thanks a lot for the question, now lets get you an answer!

I understand you are getting an error that says "The following ink cartridge appears to be missing or damaged".

For me to be able to troubleshoot this I need to know what printer it is that you are using.

Get back to me with the printer model. Have a great day!

[jazmin1114]

The printer I'm referring to is HP B209a.  Thanks for your help.

[Zactinium · Accepted solution]

Hey!

Thanks for getting back to me with your printer model! Definitely helps me help you.

Here is the document for this issue that HP created. It is specific to your printer and specific to your issue. Please take some time and go through the document and let me know how it goes for you.

Here is the link - HP printer ink cartridge issues including 'Incompatible', 'Missing', 'Failure' and enrollment errors

Let me know how it goes! Have a great day and a wonderful holidays!

[RJS266]

How do I get the printer not to display this error message?  I have installed all new ink cartridges in the printer.

[RJS266]

HP PHOTOSMART D5460

[07Karl53]

I just changed the ink cartridge in my Photosmart B210 and I received this message: ink cartridge appear to be missing or damaged. What can I do?

[ppadda]

My printer is HP Officejet Pro 6830 

The message  one or more cartridge appears to missing or damaged even i have change the cartrigeses 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you