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‎10-19-2022 10:35 PM - last edited on ‎10-22-2022 06:07 AM by Retired

HP Recommended
Product: HP ENVY 5055 All-in-One Printer
Operating System: macOS 11.0 Big Sur

PLEASE HELP!!!

I finally got my printer to print! After troubleshooting my previous problem where the printer would only print blank pages (and, if printing from bluetooth, would spit out many blank pages until the printer ran out) by replacing the ink. The printer said the ink was full and I cleaned the cartridge many times, but I think it was just too dried out. Now, I can print when scanning, but I get encoded text followed by spitting blank pages out when I print from my computer using bluetooth. The message reads:

%!PS-Adobe-3.0

                               %APL_DSC_Encoding: UTF8

                                                                                    %APLProducer: (Version 11.5.1 Build 20G80)

 

I am using a MacBook Pro with Mac OS 11.5.1 Big Sur and a HP Envy 5055 printer.

 

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