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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Should the printer have power all the time on even when not ...
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01-09-2018 02:38 PM
HP has sent me an email saying that my printer is not connected to the internet. I only switch power on when I want to print. My account page is up-to-date on the pages printed. Does the email mean that I should never switch off the power?
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Accepted Solutions
01-09-2018 03:24 PM
The Instant Ink program requires the printer to be on to communicate with the HP servers. I would suggest leaving the power on all the time. The printer will automatically go into a low power state when not printing.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
01-09-2018 03:24 PM
The Instant Ink program requires the printer to be on to communicate with the HP servers. I would suggest leaving the power on all the time. The printer will automatically go into a low power state when not printing.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
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