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‎08-29-2010 04:57 PM

HP Recommended

I apologize if anyone asked this question yet but didn't see any posts about WPA passphrases..

 

The printer recognizes my wireless network however, when I try to set it up with the computer or run a wireless test, a message comes up.  The message says:

*Your wireless router requires a WPA security passphrase.  The passphrase configured on your HP printer does not match exactly.  Run the wireless network setup to re-enter your wirless nextwork WPA security passphrase.*

 

I know the passphrase I entered is the correct passphrase but I am not sure why it says it is not matching..am I missing something or doing anything wrong?

 

Thanks!:smileyhappy:

7 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2013 01:13 PM

HP Recommended

The psc 2500 is very old and only works with WEP and 802.11b, both of which are obsolete.

 

I recommend you plug the printer into the router with an Ethernet cable instead of fighting with wireless.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

View solution in original post

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56 REPLIES 56

‎08-29-2010 06:02 PM

HP Recommended

What printer?

 

WPA passphrases are case sensitive.

 

If you really did input correctly, including caps and lower case correctly, you could reset the printer settings, but I need to know what printer to tell you how.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎08-29-2010 06:51 PM

HP Recommended

sorry its the Photosmart C4780..if you can tell me how to reset the printer that will be great! thanks!

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‎08-29-2010 07:24 PM

HP Recommended

OK, this resets the network settings: on the front of the printer, click Setup [Scan] > Network > Reset Network Defauts.

 

Also, tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc) and I can offer some other methods that may be easier than the USB setup of wireless you are trying.

I am employed by HP

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‎07-24-2011 05:56 AM

HP Recommended

My printer is HPPhotosmart B110 series and is asking for my Passphrase.  I have a key and an administaters password so have entered the latter but it hasnt worked can you help please

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‎07-24-2011 02:00 PM

HP Recommended
It is asking for your wireless network password, not your computer password.
I am employed by HP

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‎12-03-2011 08:51 PM

HP Recommended
I'm new at this wireless printer. Have bought an IPad. Having trouble with WPA pass phrase ,what to use so that IPad will communicate with printer.
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‎12-03-2011 10:53 PM

HP Recommended

What printer?  Do you have a wireless router?  What brand/model?

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
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‎01-17-2012 10:30 AM

HP Recommended

where do i find the passphrase? for wireless setup to communicate with ipas 2 and the allinone printer

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‎01-17-2012 11:41 AM

HP Recommended

The passphrase is otherwise known as your wireless password.  You may have it written down or if you tell me what brand router you have I can instruct you to get into the router settings to see what it is.

I am employed by HP

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