printer won't print in colour using mac

[DaveMacowner]

I am a macbook pro owner.

My new printer prints colour when using test pages

but

only prints in greyscale when printing from Excel,Word, or webpages

This appears to be a common problem from the list on the site

But I cannot see an answer in the help section of your site

Thanks

Dave

[Rainbow7000 · Accepted solution]

Hi there!
Welcome to the HP Forums, I hope you're well @DaveMacowner,

I saw your post about how your Mac running 10.10 is unable to print in color to your Envy 4522, and I wanted to reply with my own suggestions. As the test pages print out in color, we know the printer itself is okay!:)

Try these steps in order from your Mac:

1. Reset the printing system
2. Repair disk permissions
3. Restart the Mac
4. Click this link, download and install Easy Start: HP Easy Start
5. In addition, download this driver: HP Printer Drivers v3.0 for OS X
6. Try printing again

If you have any troubles, let me know and I will do my best to help.

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

Have a wonderful day:D