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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Re: "Waiting for printer to become available" message
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05-17-2013 06:23 PM
Before I try the latest suggestion here is a bit more background.
In addition to the Laserjet 5200 we have the following other HP printers on our network:
HP Designjet Z6200ps 42" plotter
HP Color Laserjet 5550tn
HP Laserjet 5000tn
HP Laserjet P2055dn
HP Photosmart 8400
All print perfectly with no issues from any on the multiple Macs on our network, except for the Laserjet 5200.
Could making the suggested changes (resetting the pram and and installing the HP driver update) from just one computer be effective, or would it need to be done to all of the computers. Given the number of computers and printers we have we'd like to avoid have to re-setup all of the printers on all of the computers.
The computers have a variety of OS's... from Snow Leopard to Mountain Lion.
thanks
John
05-17-2013 11:13 PM
Resetting the PRAM and installing the driver should have no effect on the rest of the printers. Resetting the printing system, however, will delete all of the printers from that Mac, so you may want to hold off on doing that.
So, you have mutilpe Macs having the same problem with the same printer? If that is the case, perhaps the printer is faulty.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
05-18-2013 02:08 PM
I successfully downloaded and installed Mac OS X 10.6.8 Update Combo v1.1 after switching the browser from Firefox to Safari. Thanks for that suggestion.
Unfortunately the "Waiting for printer to become available" message still appears. I'll reset the PRAM and download HP Printer Drivers v.2.14 for OS X, but your link to the PRAM reset says that it's for OS X Lion. I'm running OS X 10.6.8 Snow Leopard. Would the instructions be the same? I searched for PRAM reset instructions for my version but couldn't locate any.
05-19-2013 03:49 PM
I reset the PRAM and downloaded and installed the HP Printer Drivers v.2.14. I still get the "Waiting for printer to become available" message. Very frustrated. Once again (for the third year running) we haven't been able to fix this. I guess I'm back to turning the printer off and back on every time I have to do a different print job.
or . . . any more suggestions?
05-20-2013 07:05 PM
OK, let's repair permissions:
1. Open Finder: Applications > Utilities > Disk Utility. Open it.
2. Select your Macintosh HD on the left side, then click Repari Disk Permissions along the bottom.
3. Let it finish (20 minutes or so), then close Disk Utility.
Reset the printer - I am not sure how to do this. Turn it off and unplug it from the wall for 15 minutes?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
10-25-2013 10:50 AM
Hello - I am having the same problem as "psychopengy" was reporting with the HP 2550L, however I am running OS X 10.8.5 with the latest printer drivers (2.16.1 I believe?) installed. This only recently started happening (last few months or so). I've tried swapping the USB cables and ports and the same problem persists:
Power cycle the printer, 1 job prints successfully. Power cycle the printer, 1 job prints successfully, etc., etc.
If I don't power cycle, the next print job gets "Waiting for printer to become available"
Any assistance would be appreciated!