Printer cannot scan doc in PDF format, anymore

[pierino55]

HPOfficeJet 5232

In the past I iused to scan automatically my document to obtain PDF file

Now is only possible to digitalyze doc sheet by sheet.

Why?

Thanks

piero

[Jay_G24]

Hi @pierino55

Welcome to the HP Support Community. 

Set scan preferences

Change settings in HP Scan before you complete a scan job.

1. Scan Shortcuts

2. Show Viewer After Scan check box

3. Source options

4. Scan settings

5. More

1. Select a Scan Shortcut, such as Save as PDF or Email as JPEG.

   NOTE: 

   To save or email a multi-page scan as a single file, select a PDF option. Multi-page JPEG scans save as separate files.

2. Select the Show Viewer After Scan check box.

3. If your printer has both a document feeder and scanner glass, select Flatbed under Source.

4. Make sure the other settings such as Page Size and Color Mode are correct for your scan job.

5. Click More to change advanced settings, such as Resolution (ppi), Orientation, Destination, and File Name.

Step 4: Scan and edit

Load your documents, complete the scan, and then edit, if necessary.

1. Place the first item you want to scan face-down on the scanner glass, aligning it with the guide at the edge of the glass.

   

2. In HP Scan, click Scan.

   The printer scans your document or photo, and then HP Scan displays a preview.

3. To add pages or scan the other side, click the Add pages icon  on the bottom bar, place the next item face-down on the scanner glass, and then click Scan.

4. Double-click individual pages to rotate, crop, or change brightness and contrast, or click More for advanced options.

5. When you finish editing your scan, click Save or Send.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[pierino55]

Ho reinstallato i driver. L'opzione scansiona in PDF è ricomparsa. Funziona!!!

[Jay_G24]

We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region.

If you would like to thank me for my efforts to help you, feel free to give me a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as Solution" button.

Have a great day!