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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-08-2022 02:14 PM

HP Recommended

I have the Officejet Pro 6978 and I've never had this issue until now. I use the mobile app to connect to this printer in my workplace so I can scan video games and print out cards of them. Up until now I've always been able to easily do this, but I've searched every possible setting in my app after a software update on my android... I cannot get the printer to print the page of the video games, at the correct size. I can't even find a way to manually adjust the size. It just gives me mini photos or it fills literally the entire sheet of paper. Any help would be extremely appreciated because again, I use this for my work.

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