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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
Officejet Pro 6830

Hi, 

I would like to be able to send a fax where the pages are double sided. 

Is there a way to do that on my printer?

Thanks, 

3 REPLIES 3
HP Recommended

 

 

Hi @ERD1,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query. I'll be more than glad to help you.

I understand that you wanted to know if you can send a fax where the pages are double-sided.

 

This is possible if the printer supports duplex scanning.

 

This printer does not support duplex scanning. Hence, double-sided pages cannot be faxed.

 

However, I suggest that you fax the document twice to the same number and mention page 1 of 1  and the page 2 of 1 in the footer on the original page by pencil and then fax.

 

You may also check the link: How to Fax

 

 

Let me know if this works.
 

You have a good day ahead.

 

 

Rainbow23 - HP Support.
HP Recommended

Hi,

 

You can also try scanning all the pages using the HP Software Driver first.

Then send the fax using the "Send a fax from the computer" method from this guide:

 

https://support.hp.com/si-en/document/c04501106

 

 

Thanks.

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
HP Recommended

Hi ERD1,

 

Kindly refer to the following link for the User Guide: http://h10032.www1.hp.com/ctg/Manual/c04381179

 

2-sided fax feature is not supported for your printer.

 

Alternatively, you can make a copy of the back side of your document. Place the original (front as page1) and copy of back side (as page 2) into the document feeder and send the fax (refer to page 17 of the User Guide).

 

Hope this helps! 

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