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‎06-24-2022 02:13 PM

HP Recommended

My brand new sprocket studio will not allow ink cartridge to be inserted without jamming it in. Once jammed in print say please insert cartridge. Once I remove cartridge the ink film is all crinkled. How do I fix?

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1 REPLY 1

‎06-29-2022 10:27 PM

HP Recommended

@Mickt73

 

Welcome to the HP Support Community.

 

Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us

 

You can also email hpsprocket@caglobal.com  for Sprocket support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!
 

 


 


I am an HP Employee

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