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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-02-2023 08:33 AM

HP Recommended

We are going to deploy CCX-350 phones in public areas.  We have enabled CAP through our microsoft365 and the phones are receiving that config.  The issue i see that will be a problem is the ability of any user to go to Settings-Lock Screen & Pin and lock the phone.  Is there a way to disable the option to set a pin?

1 REPLY 1

‎03-03-2023 07:41 AM

HP Recommended

Hello @rplsystems ,

 

Welcome to the Poly Community.


This change needs to be requested with our Partner Microsoft as they provide the app running on our hardware.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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