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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎04-20-2022 11:59 AM

HP Recommended

Hi,

 

I'm running Teams App 1449/1.0.94.2022030501 on firmware 7.2.1.1971.

After I enable Bluetooth, if I reboot the phone, Bluetooth becomes disabled. I'm able to reproduce this every time.

Is this a known issue?  Can it be fixed?

Any guidance would be appreciated, thanks!

1 REPLY 1

‎04-20-2022 02:31 PM

HP Recommended

Hello @JS1 ,

 

Welcome back to the Poly Community.

 

I am not aware of an issue but it could have many root causes as we do not know how for example you provision these phones.

 

Simply open a ticket with our official support organization.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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