[FAQ] Common Area Phone support

[SteffenBaierUK]

Hello all,

UC Software 5.7.0 added common area phone support to compatible Polycom VVX Business Media Phones.

• Common area phones are typically in common areas such as lobbies, cafeterias, employee lounges and meeting rooms.
  
  
• Polycom CAP settings can be used with both on-prem and online users. Independent of server or account settings. SfB CAP accounts are not automatically discovered
  
  
• Single parameter “feature.CAP.enabled” to disable multiple features and can be configured via configuration file, PhoneUI and WebUI
  
  

  <test feature.CAP.enabled="1" />

• PhoneUI: Home > Settings > Advanced > Administration > Common Area Phone Settings
  
  
  
  
• WebUI: Settings > Skype for Business Settings > Common Area Phone Settings
  
  

CAP Phone User and Admin Mode

• When CAP feature is enabled on the Phone, the Phone operates in Two modes: User Mode and Admin mode.

• CAP Admin Mode:
  
  In this mode, Admin privileged Menus / Options are enabled
  - Basic Settings
  - Sign-In
  - Sign-Out
  
  
• CAP User Mode:
  
  - Basic Settings, Sign-In and Sign-out Options will be disabled

• Admin can enable/disable CAP admin mode.
  - Home >Settings >Advanced > Administration > Common Area Phone Setting > CAP Admin Mode
  
  
• This Admin mode will be reset/disabled on restart/reboot of phone.
  
  
• By default mode is set to User Mode.
  
  - Note: CAP feature is driven by VVX phones, irrespective of server settings. SfB CAP accounts are not automatically discovered