How to check if Trio 8800 connects successfully via OAuth 2.0 to O365 / Skype for Business Online?

[Anonymous]

Dear Community,

I have a question regarding the change from Basic Authentication to Modern Authentication aka OAuth 2.0 on Polycom Trio devices.How can I tell from the Web Interface GUI or from the device log files if the Trio does OAuth or not?

Things I did so far:

1) Approved the consent URL in Azure signed in as tenant admin

2) updated the device to firmware version "5.9.2 Rev AB"

I logged in to the web interface gui and checked Diagnostics -> Skype for Business Status -> Skype for Business Parameters" and I get following parameters.

User Certificate Fetch Status	Got User Certificate
Web Auto Discovery User Location	External
Web Auto Discovery FQDN	sipfed1E.online.lync.com
Certificate Valid from	Mon Mar 2 09:44:33 2020
Certificate Valid up to	Mon Mar 2 17:44:33 2020
Skype for Business Environment	Skype for Business EnvNone
Skype for Business O365 Status	Disabled
Certificate Valid Until	27901 seconds
Certificate Validity Duration	28800 seconds
Certificate Exists	Yes
Certificate Expired	No
Credential Type	None
Certificate Provisioning Service URL	Not Configured
Web Ticket Service URL	https://webpooldb41e17.infra.lync.com/WebTicket/WebTicketService.svc
Web Ticket Proof URL	https://webpooldb41e17.infra.lync.com/CertProv/CertProvisioningService.svc/WebTicket_Proof_SHA1
Root Certificate Chain URL
Web Ticket Server Pin Auth
Web Ticket Server Certificate Auth	https://webpooldb41e17.infra.lync.com/WebTicket/WebTicketService.svc/cert
Federation Data Mex URL	http://nexus.microsoftonline-p.com/federationmetadata/2006-12/FederationMetaData.xml
Update Server Internal URL	https://sippoolDB41E17.infra.lync.com:9999/RequestHandler/ucdevice.upx
Update Server External URL	https://webpoolDB41E17.infra.lync.com:443/RequestHandlerExt/ucdevice.upx
OAuth Token Validity in seconds	3599
OAuth Token Expiry Time	Mon Mar 2 13:37:04 2020

Is there any indication (e.g. OAuth Token Validity and Expiry Time fields) that OAuth 2.0 authentication was done successfully? The device can initiate, start and join Skype for Business meetings. 

Alternatively, is there any indication in the device's admin display, if OAuth 2.0 was applied successfully?

Thank you in advanced. 🙂

Regards,

Torsten

[SteffenBaierUK · Accepted solution]

Hello @CyPh3R ,

Welcome to the Poly Community.

The phone would show this in the log:

042632.367|auth |2|00|prepareOAuth2TokenRefreshReqBody: ClientID:a850aaae-d5a5-4e82-877c-ce54ff916282

when you set Settings > Logging > Module Log Level Limits > Auth Service > Event 2 as the logging level.

The above is the "new" Poly App ID.

Previously we would have shown:

0731075616|auth |2|00|prepareOAuth2TokenRefreshReqBody: ClientID:131c22db-3591-4fc8-a305-55444fa5ccd3

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

[Anonymous]

Hello @SteffenBaierUK ,

you made my day. 🙂

I checked the Trio Event 2 logs for the mentioned entries and found these pattern:

0303065436|auth |2|00|prepareOAuth2TokenRefreshReqBody: ClientID:a850aaae-d5a5-4e82-877c-ce54ff916282

I compared the entries of this Trio phone to another one we host at our office site and which is running an older firmware. This one shows:

0303070459|auth |2|00|prepareOAuth2TokenRefreshReqBody: ClientID:131c22db-3591-4fc8-a305-55444fa5ccd3

Thank you very much for sharing this quite valuable information.

Regards,

Torsten