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- HP Community
- Poly Phones
- UC Platforms
- [Software] CCX & Trio UC Software 7.1.4

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12-13-2021 04:24 AM
Hello all,
we have released UC Software 7.1.4 for the Poly CCX range and Poly C60 as follows:
Trio C60 | 7.1.4.0201 |
CCX 400 | 7.1.4.0200 |
CCX 500 | 7.1.4.0200 |
CCX 600 | 7.1.4.0200 |
The Trio 8800 & 8500 is no longer supported for use with Microsoft Teams as explained >here< and the latest Skype for Business version is 5.9.5!
Partner Applications included in 7.1.4:
Microsoft Teams Admin Agent | 1.0.0.202110130735.product 298 |
Microsoft Intune Company Portal | 5.0.5304.0 4866066 |
Microsoft Teams App APK# 3B | 1449/1.0.94.2021112302 2021692020 |
Microsoft Teams Partner Agent | 1.0.24 2021072100 |
Zoom Rooms Controller App | 5.6.0 10048 |
Link to the Poly Voice support page >here<
What’s New
Poly CCX UC Software 7.1.4 is a release for OpenSIP, Microsoft Teams, Skype for Business, and Zoom. These release notes include information on important field fixes and the following new feature:
- Microsoft Teams Enhancements
Poly frequently provides software updates with new features and recommends that you regularly update the software on your Poly CCX business media phones for the best performance and experience.
Microsoft Teams Enhancements
This release supports Teams app version 1449/1.0.94.2021112302 APK 3B for Poly CCX 400, CCX 500, and CCX 600 business media phones, which include system improvements. For more information, see What's new in Microsoft Teams.
Skype for Business
- use Trio 8500 UC Software 5.9.5
- use Trio 8800 UC Software 5.9.5
History
Release | Release Date | Features |
7.1.4 | Dec-21 | Maintenance release for Poly CCX business media phones • Support for Microsoft Teams version 1449/1.0.94.2021112302 |
7.1.3 | Nov-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3C | Jul-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3B | Jun-21 | Maintenance release for Poly Trio & CCX systems |
7.0.2 | Apr-21 | Maintenance release for Poly Trio & CCX systems |
- Older 7.1.3 Release >here<
- Older 7.0.3 Rev C Release >here<
- Older 7.0.3 Rev B Release >here<
- Older 7.0.3 Release >here<
- Older 7.0.2 Release >here<
- Older 6.2.23.0202 Release >here<
- Older 6.2.22.0185 Release >here<
- Older 6.2.21.1198 Release >here<
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-17-2021 02:26 AM
Microsoft Teams Admin Center update
Phone | Software |
Poly Trio C60 | 7.1.4.0250 |
Poly CCX 400 | 7.1.4.0253 |
Poly CCX 500 | 7.1.4.0253 |
Poly CCX 600 | 7.1.4.0253 |
The above software is hosted via the TAC and not on the Poly Support page and comes with the Microsoft Teams App APK# 3C 1449/1.0.94.2021121302 2021712020
Fixes:
- Multiple ANR Fixes – suppresses ”Teams isn’t responding” message and restarts the Teams app when in a bad state
- Sleep Mode – will make phone coming out of sleep faster (performance improvement)
New Feature since Poly UC Software 7.1.3
Due to the fact that the Poly CCX Phones do not have a physical dialpad our Partner, Microsoft added the TalkBack feature to help visually impaired users. Now with Microsoft talk back feature offers visual impaired Teams users a solution that reads everything on the screen using google speech engine.
To enable navigate to:
- Settings > Device Settings > Accessibility > Enable Accessibility Settings and then enable TalkBack
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN