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- HP Community
- Poly Phones
- UC Platforms
- [Software] CCX & Trio UC Software 7.2.1 Rev C

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03-18-2022 12:15 PM
Hello all,
we have released UC Software 7.2.1 Rev C for the Poly CCX and Trio C60,
Poly CCX | 7.2.1.1971 |
Trio C60 | 7.2.1.1975 |
This is only available via our hosted Server:
NOTE: UC Software 7.2.2 is not a Microsoft Teams certified software!
Microsoft Teams Update
This 7.2.1 Rev C release supports Teams app version 1449/1.0.94.2022022305 for Poly C60, CCX 400, CCX 500, and CCX 600 business media phones. For more information, see What's new in Microsoft Teams.
Microsoft Teams Partner Agent | 1.0.24 2021072100 |
Microsoft Intune Company Portal | 5.0.5304.0 4866066 |
Microsoft Teams Admin Agent | 1.0.0.202112100118.product 322 |
Microsoft Teams App | 1449/1.0.94.2022022305 |
Fixes:
- Phone not performing a regular Intune check-in
- Voice Vlan issue with DHCP option 43
Release History
Release | Release Date | Features |
7.2.1 Rev C | Mar-22 | • Intune Fix • VLAN Fix • Support for Microsoft Teams version 1449/1.0.94.2022022305 |
7.2.1 Rev B | Feb-22 | • Support for Microsoft Teams version 1449/1.0.94.2022020202 |
7.2.1 | Feb-22 | Maintenance release for Poly Trio & CCX business media phones, Microsoft Teams App 1449/1.0.94.2022011305 |
7.1.4 | Dec-21 | Maintenance release for Poly CCX business media phones |
• Support for Microsoft Teams version 1449/1.0.94.2021112302 | ||
7.1.3 | Nov-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3C | Jul-21 | Maintenance release for Poly Trio & CCX systems |
7.0.3B | Jun-21 | Maintenance release for Poly Trio & CCX systems |
7.0.2 | Apr-21 | Maintenance release for Poly Trio & CCX systems |
CCX & Trio Microsoft Teams combined:
- Older 7.2.1 Rev B Release >here<
- Older 7.2.1 Release >here<
- Older 7.1.4 Release >here<
- Older 7.1.1 Release >here<
- Older 7.1.0 Release >here<
- Older 7.0.3 Release >here<
- Older 7.0.2 Release >here<
- Older 7.0.1 Release >here<
- Older 7.0.0 Relesae >here<
CCX:
Trio:
- Older 5.9.5 Rev AB => here <=
- Older 5.9.5 Rev AA => here <=
- Older 5.9.4 Rev AB => here <=
- Older 5.9.4 Rev AA => here <=
- Older 5.9.3 Rev AB => here <=
- Older 5.9.3 Rev AA => here <=
- Older 5.9.2 Rev AB => here <=
- Older 5.9.2 Rev AA => here <=
- Older 5.9.1 Rev AC => here <=
- Older 5.9.1.10906 Rev AB => here <=
- Older 5.9.1.10419 Rev AA => here <=
- Older 5.9.0.11421 Rev AD => here <=
- Older 5.9.0.10869 Rev AA => here <=
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
03-21-2022 12:49 PM
Hello all,
our Partner Microsoft now also host the 7.2.1 Rev C software on the TAC,
Poly CCX | 7.2.1.1971 |
Trio C60 | 7.2.1.1975 |
They also added an updated Teams APK 1449/1.0.94.2022030501
CCX Example:
For more information, see What's new in Microsoft Teams.
March 24, 2021
Teams app version: 1449/1.0.94.2022030501
-
Support end-to-end encryption in one-on-one calls.
-
Contact name along with phone number for saved contacts now show on calls made via PSTN (Public Switched Telephone Network).
-
Hold music during blind call transfers and consultative call transfers made via VOIP (voice over IP)
-
Customize app restart time from Settings.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-14-2022 03:11 AM
Hello all,
Our Partner Microsoft has released an update to the Microsoft Teams IP Phone APK 1449/1.0.94.2022041102 Published on Apr 13, 2022, 1:30 PM
NOTE: The phone must be on 7.2.1 Rev C before the TAC offers the latest Teams APK!
For more information, see What's new in Microsoft Teams.
April 13, 2022
Teams app version: 1449/1.0.94.2022041102 (Yealink, Poly, Crestron)
-
Fixes to address missing names on phone sidecars.
-
Fixes to address common area phone dialpad and audio routing issues between handset and speaker.
-
Fixed issues occurring in the Teams Admin Center.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-09-2022 03:06 AM
Hello all,
we released UC Software 7.2.1.2186 Rev E for the Poly CCX phones for openSIP
Poly CCX | 7.2.1.2186 |
What’s New
This release of UC Software for OpenSIP includes all the features and important fixes of the previous 7.2.1 release as well as:
- Support for CCX 500, Incorrect Software Reported Rev Code
CCX 500, Incorrect Software Reported Rev Code
Due to a manufacturing error, several batches of CCX 500 Business Media Phones display revision K or later on the shipping box and the console label, however, the revision letter reported by the circuit board to software is revision A.
For information on the impact on users and any mitigating steps needed, please refer to Engineering Advisory 70617 at POLY ENGINEERING ADVISORIES AND TECHNICAL NOTIFICATIONS.
Microsoft Teams Partner Agent | 1.0.24 2021072100 |
Microsoft Intune Company Portal | 5.0.5304.0 4866066 |
Microsoft Teams Admin Agent | 1.0.0.202112100118.product 322 |
Microsoft Teams App | 1449/1.0.94.2022022305 2022054050 |
Please use the Microsoft Teams Admin Center TAC to update the Microsoft Teams IP Phone APK 1449/1.0.94.2022041102 Published on Apr 13, 2022, 1:30 PM
Previous Releases:
CCX:
- Older 7.2.1 Rev C Release >here<
- Older 7.2.1 Rev B Release >here<
- Older 7.2.1 Release >here<
- Older 7.2.0 Release >here<
- Older 7.1.1 Release >here<
- Older 7.1.0 Release >here<
- Older 7.0.3 Release >here<
- Older 7.0.2 Release >here<
- Older 7.0.1 Release >here<
- Older 7.0.0 Relesae >here<
- Older 6.2.23.0202 Release >here<
- Older 6.2.22.0185 Release >here<
- Older 6.2.21.1198 Release >here<
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-06-2022 09:52 AM
Hello all,
our partner Microsoft has just released the updated Teams Application 1449/1.0.94.2022062103 2022 Update #3 via the Teams Admin Center TAC.
For details on what is fixed please work with our partner Microsoft or try What's new in Microsoft Teams.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN