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- HP Community
- Poly Phones
- UC Platforms
- [Software] Trio UC Software 5.9.1.10419 released

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09-26-2019 11:48 AM
Hello all,
we just released the Trio UC Software 5.9.1.10419
Microsoft has announced changes related to the Microsoft Online device registration requirement. These changes affect Polycom Trio 8800 systems registered for Skype for Business accounts. Before upgrading your Microsoft environment Polycom Trio 8800 system to version 5.9.1 Rev AA or later, see the Technical Advisory for specific changes and actions required.
Link to the previous 5.9.1.10419 Rev AA => here <=
What’s GA In this Release?
- Trio 8300 support (A Poly Trio 8300 platform-specific Trio 5.9.1AA SW image will be made available when the phone starts shipping)
Trio 8300 Software Provisioning
Attribute
Room size
Small, 2-5 ppl
Medium, 6-8 ppl
Large, 8+ ppl
Mic pickup range
3.7m / 12'
4.2m / 14'
6.1m / 20'
Frequency response
220Hz–14kHz
200Hz–14kHz
100Hz–22kHz
USB and Bluetooth®
1x Type A USB
1x Micro USB
Bluetooth 5.0
1x Type A USB
1x Micro USB
Bluetooth 4.0
1x Type A USB
1x Micro USB
Bluetooth 4.0/NFC
NoiseBlock
Yes
Yes
Yes
Secure Wi-Fi network connectivity for audio conferencing
Yes
Yes
Bass port for richer audio
Yes
Video conferencing and content sharing
Yes
Yes
Yes
- Poly UX Update
- Microsoft Teams Updates
- Microsoft Skype for Business Updates
- Zoom Updates
- H.323/H.239 (no FW/NAT traversal support!)
- IP Daisy-Chaining (up to 4 Trio 8800/8500!)
- EagleEye Cube USB Update
(EagleEye Cube USB support requires Trio Visual+ Hardware Revision C or newer) - Amazon Alexa for Business Update
With this release, we introduce the new Poly Trio 8300
- Trio Family ID and Trio Family UC Software
- 3.5” Backlit Monochrome Display w/ Keypad
- openSIP, WiFi, USB and Bluetooth
- Optional Expansion Microphone support (wired)
- HD Voice – up to 14kHz, Polycom NoiseBlock™
- 10/100/1000 PoE and Wi-Fi (2.4 and 5GHz)
- Calendar-based click-to-join
- Optional Trio Visual+ support with EagleEye Mini and Cube USB (openSIP/H.264 and H.323)
- Supported provisioning methods include PDMS-SP, PDMS-E and RPRM
Poly Trio UC Software =>here<=
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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Amazon Alexa for Business Update
-
EagleEye Cube USB Update
-
H.323 H.239 (no FW NAT traversal support)
-
IP Daisy-Chaining (up to 4 Trio 8800 or 8500)
-
Microsoft Skype for Business Updates
-
Microsoft Teams Updates
-
Poly Cloud Update
-
Poly UX Update
-
Trio 8300 Software Provisioning
-
Trio 8300 support
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Zoom Updates