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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-20-2018 12:27 AM

HP Recommended

Hello,

 

Currently, my customer having experienced can not login into SfB 2015 after logout. This just happening by today. the UC vserion is 5.8.1.6389.

CX600/CX500 phone still able to login into SfB.

Anyone can share how to solved this problem?

 

Thanks.
Sinjo

 

 

1 REPLY 1

‎09-20-2018 06:34 AM

HP Recommended

Hello @Sisob,

 

welcome to the Polycom Community.


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

 

Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?

Resolution: Have a look => here <=

 

The above should assist you to look at the logs and use them to troubleshoot your Problem.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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