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- Re: VVX501 can not accept video from SfB client

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04-05-2018 08:29 AM
Hello,
I got problem which VVX501 can not accept video when a call from SfB client to VVX501. The codec for both is H264.
Anyone can advise why this happening?
Regards,
Sinjo
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Accepted Solutions
04-05-2018 08:57 AM
Hello @Sisob,
welcome back to the Polycom Community.
I believe I already answered your Video questions => here <=
At present no Polyomc VVX phone can answer a Video Call from a Skype for Business Client.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-05-2018 08:57 AM
Hello @Sisob,
welcome back to the Polycom Community.
I believe I already answered your Video questions => here <=
At present no Polyomc VVX phone can answer a Video Call from a Skype for Business Client.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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