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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎03-31-2023 09:24 AM

HP Recommended

Hello
on ccx500 Teams, following the firmware update from version 7 to 8, I can no longer change the ringtone.
The ringtone option is no longer present in the preferences.
does anyone have a solution to fix the ringtone?
THANKS

1 REPLY 1

‎03-31-2023 11:16 AM

HP Recommended

Hello @Michel4567 ,

 

Welcome to the Poly Community.

I suggest working with our Partner Microsoft as they provide the Teams application running on our and competitor phones and can help you with this issue.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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