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We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!
HP Recommended

I got this for my husband to use with Teams. He told me today that he is nearly shouting to be heard. At some point he had it on backwards but it still didn't work when he put it on correctly. What are we missing? 

1 REPLY 1
HP Recommended

Hello @fds9dsnw ,

 

Welcome to the Poly Community.


I suggest you work with our support organization. Details are in my signature.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

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