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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-14-2020 06:48 PM

HP Recommended
Product: Elitebook 745 G4
Operating System: Microsoft Windows 10 (64-bit)

My Notebook' speaker doesn't work since Jan 2020 Windows Update.

Speaker icon on task tray is signed "not connected.(red X mark)".

When I tried to re-install the driver  sp99955.exe,  this issue wasn't resolved.

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-745-g4-notebook-pc/11084775

 

And Bang & Olufsen audio software will be removed.

I want to know where latest drivers & softwares.

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