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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Windows 7 Upgrade Guide for dv6000/dv9000 models
Create an account on the HP Community to personalize your profile and ask a question
12-04-2009 05:43 PM - last edited on 02-20-2017 02:20 PM by OscarFuentes
Statement:
You are using this guide at your own risk. I don't take any responsibility for any problems.
Things which you should know and do before upgrade:
1. HP may demand you to reinstall back Vista if you will have any hardware problems to troubleshoot them.
2. HP will not help you if you will have any software problems because this models are not officially supported
with Windows 7.
3. Before you will upgrade to Windows 7 please make Vista Recovery CD/DVD. How to do it all informations here.
4. All Vista drivers and pre-installed software by HP for your model are in C:\swsetup folder.
If you still have it on your HDD then copy this folder to CD/DVD. You may need them someday.
5. Users with nVidia graphic card should check temperature of this device before upgrade.
This way you will know is it working ok in Windows 7 too.
How you may check your notebook CPU (processor), GPU (graphic card), motherboard or HDD temperature?
To do that use HWMonitor (free and recommended) or Aida64.
How to find out which model you've got and specifications for it:
1. Click on Support & Drivers link. (Upper part of this page.)
2. In search box type your laptop product number (p/n).
Resource:
How to Locate the Notebook p/n
3. Under notebook picture you will find your notebook model name (example: HP Pavilion dv6205eu Notebook PC).
4. On the same page click on Product Information -> Product Specifications and you will find all informations about
your notebook hardaware.
How to install Windows 7 and what you should know while upgrading:
1. Guide: How to Do a Clean Installation with Windows 7
2. All Windows 7 drivers you will find in next post below.
3. Some drivers have comment then they are originaly made for Vista system.
When normal installation will fail, then try to run unsuccessfully installed file in Compatibility Mode (Windows Vista,
Windows Vista Service Pack 1 and Windows Vista Service Pack 2).
Resources:
Make older programs run in this version of Windows
How to Run a Program in Compatibility Mode in Windows 7
Solved! Go to Solution.
Accepted Solutions
12-04-2009 11:47 PM - last edited on 02-20-2017 02:20 PM by OscarFuentes
CHIPSET DRIVERS
Solution on COPROCESSOR with yellow exclamation mark ()
If you have Intel processor:
Intel Chipset (Install and reboot before other drivers) here (ver 9.1.1.1025 for 32/64 bit Win7)
Intel Rapid Storage Technology here (ver 10.1.2.1004 for 32/64 bit Win7)
If you have AMD processor:
For dv60xx, dv61xx, dv62xx, dv63xx, dv64xx, dv90xx, dv91xx, dv92xx, dv93xx and dv94xx models (example: dv6367am means that your model is dvx3xx, dv9421xw means that your model is dv94xx):
nVidia Chipset (Install and reboot before other drivers) here (Vista)
For dv65xx, dv66xx, dv67xx, dv68xx, dv69xx, dv95xx, dv96xx, dv97xx, dv98xx and dv99xx models (example: dv6981tu means that your model is dv69xx, dv9721tu means that your model is dv97xx):
nVidia Chipset (Install and reboot before other drivers) here (Vista)
Important information for users with nVidia chipset!
If you have 4GB of RAM or more then check Microsoft knowledge base article about solution on some problems which you may have here.
GRAPHIC DRIVERS
Intel Graphic:
Intel 950 and Intel X3100 here (ver 15.12.75.4.1930 for Win7 32 bit) or here (ver 15.12.75.4.1930 for Win7 64 bit)
nVidia Graphic:
Important information!
If you have installed any nVidia drivers for graphic card then before you will install other version you will
need to remove old drivers first. Check below guide how to do it (this is not standard uninstallation
process):
How to remove nVidia graphic drivers from Windows system.
Drivers:
nVidia GeForce 8400M GS and nVidia GeForce 8600M GS:
OPTION 1
Version 267.76 here for Windows 7 32 bit or here for Windows 7 64 bit.
OPTION 2
Version 197.16 here for Windows 7 32 bit or here for Windows 7 64 bit.
Note:
Remember to uninstall previous graphic card driver first.
nVidia GeForce GO 6150M, 7150M, 7200M, 7400M or 7600M:
OPTION 1
First try to install original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
OPTION 2
If original drivers will not work then try modded drivers ver 195.81.
Note:
Remember to uninstall previous graphic card driver first.
How to install them under Windows 7?
1. Download driver here (for Win7 32 bit) or here (for Win7 64 bit) double click and select extract,
2. Download from this site with drivers also INF Modified and replace original INF in extracted folder,
3. Install & reboot.
OPTION 3
Last thing which you may do is installing graphic driver from Windows Update.
Note:
Remember to uninstall previous graphic card driver first.
1.Open Windows Update by clicking the Start button , clicking ' All Programs ', and then clicking '
Windows Update '.
2.In the left pane, click ' Check for updates ' , and then wait while Windows looks for the latest updates
for your computer.
3.Select the ' Optional Updates ' and install from there only driver for your graphic card.
AUDIO DRIVERS
Conexant HD Audio
Use original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
Realtek HD Audio
Use original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
If Vista drivers will not work well for You then try to use official Realtek one from here (for 32/64 bit Win7).
When you will enter this link check there "I accept to the above." and after that click ' Next ' button.
MODEM DRIVERS
Conexant Modem here (ver 7.61.0.0 A) (Vista) - If you have Conexant audio card
Motorola SM56 Modemhere (ver6.12.6.0 A) (Vista) - If you have Realtek audio card
HP QUICK PLAY
HP QuickPlay here (ver 3.7 v.6112 for 32/64 bit Win7)
Notes:
- It must be installed before HP Quick Launch Buttons.
- You've installed this software and it hangs while using?
Uninstall your current HP QUICK PLAY version and install this which you had in Vista.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
If you burned CD/DVD with C:\swsetup folder as suggested in guide then you will find it there.
HP Quick Launch Buttons
Solution onKEYBOARD FILTER with yellow exclamation mark ()
HP Quick Launch Buttons here (ver 6.50.13.1 for 32/64 bit Win7)
WIRELESS DRIVERS
Intel Wireless here (ver 13.0.0.107 for 32/64 bit Win7)
Broadcom Wireless here (ver 5.60.48.35 for 32/64 bit Win7)
Atheros Wireless here (ver 8.0.0.316 for 32/64 bit Win7)
HP Wireless Assistant here (ver 3.50.12.1 for 32/64 bit Win7)
Bluetooth Wireless here (ver 6.5.0.2000 for 32/64 bit Win7) Only for models with Bluetooth.
Note:
How to install Bluetooth driver?
Check the link below:
How to install HP Bluetooth driver in Windows 7.
ETHERNET DRIVERS
Realtek RTL8101 Lan here (for 32/64 bit Win7) Only for models with Intel processor.
Models with AMD processors don't need to install any extra file for ethernet., because drivers for it are in chipset package.
CARD READER
Solution on BASE SYSTEM DEVICE with yellow exclamation mark ()
Ricoh 5-1 Card Reader Driver here (ver 6.10.01.03 for 32/64 bit Win7)
TOUCHPAD DRIVER
Synaptics TouchPad here (ver 16.0.1.0 for 32/64 bit Win7)
Note:
By default is enabled Two - Finger Scrolling. If you want to use only one finger for scrolling then check the link below:
How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.
ONLY IF YOUR MODEL HAS: WEBCAM
Cyberlink YouCam here (ver 2.0.3115 for 32/64 bit Win7)
Note:
If you have any problem with your webcam then check below links to HP documents:
Fixing Webcam Problems in Windows
Testing a Webcam using Your Favorite Instant Messenger
3VRX (optional software)
on-screen visuals and associated sounds that are displayed and heard when adjusting volume
3VRX here (ver 2.5 for 32/64 bit Win7)
Note:
Here is YouTube video which shows what can be done with this software.
ONLY IF YOUR MODEL HAS: FINGERPRINT READER
1. Uninstall all previous fingerprint reader drivers and software
Check below guide how to do it (this is not standard uninstallation process😞
How to uninstall AuthenTec fingerprint software and driver
2. You may install now correct fingeprint reader driver and software.
There are available two applications to this device:
- AuthenTec TrueSuite
and
- DigitalPersona Personal (recommended).
Information on how to install both softwares you will find in below guides:
AuthenTec TrueSuite, AuthenTec fingerprint and Windows 7
DigitalPersona Personal, AuthenTec fingerprint and Windows 7
ONLY IF YOUR MODEL HAS: DVD DRIVE WITH LIGHTSCRIBE
How can you check is your DVD drive with Lightscribe?
On DVD panel there will be Lightscribe logo.
LightScribe Host Software [Link Removed - Site No Longer Available](ver 1.18.22.2 for 32/64 bit Win7)
Report of the changes which were made in the guide
Edited 16-01-2010 Updated Synaptics TouchPad driver to ver 14.0.3.1, Updated Broadcom driver to ver 5.60.18.41
Edited 18-01-2010 Updated nVidia Graphic section. Added drivers for nVidia GeForce 8400M GS and nVidia GeForce 8600M GS (ver 195.62)
Edited 19-01-2010 Updated LightScribe Host Software to ver 1.18.10.2
Edited 05-02-2010 Updated fingerprint drivers, software and added fingerprint guides.
Edited 27-02-2010 Updated LightScribe Host Software to ver 1.18.11.1
Edited 03-03-2010 Updated HP Quick Launch Buttons to ver 6.50.13.1
Edited 20-03-2010 Updated Synaptics TouchPad to ver 15.0.9.0 (this version enables multitouch gestures)
Edited 21-03-2010 Added two guides. How to remove nVidia graphic drivers from Windows system and How to install HP Bluetooth driver in
Windows 7.
Edited 25-03-2010 Updated LightScribe Host Software to ver 1.18.12.1
Edited 26-03-2010 Changed Intel Matrix Storage Manager name to Intel Rapid Storage Technology, added Intel Rapid Storage Technology
to ver 9.6.0.1014
Edited 31-03-2010 Updated nVidia Graphic section with uninstallation guide, Updated drivers for nVidia GeForce 8400M GS and 8600M GS
to ver 197.16
Edited 10-04-2010 Updated LightScribe Host Software to ver 1.18.13.1
Edited 04-05-2010 Updated LightScribe Host Software to ver 1.18.14.1
Edited 05-05-2010 Updated Synaptics TouchPad driver to ver 15.0.13.0, Updated HP QuickPlay to ver 3.7 v.6112
Edited 21-05-2010 Updated Bradcom wireless to ver 5.60.48.35, Updated Atheros wireless to ver 8.0.0.316, Updated Synaptics touchpad
to ver 15.0.13.3
Edited 24-05-2010 Updated HP Wireless Assistant to ver 3.50.11.2
Edited 24-06-2010 Updated Synaptics TouchPad to ver 15.0.17.4
Edited 30-07-2010 Updated Broadcom wireless - the same version but with some improvements, Updated HP Wireless Assistant to ver 3.50.12.1
Edited 01-04-2011 Added drivers for nVidia GeForce 8400M GS and nVidia GeForce 8600M GS (ver 267.76)
Edited 02-04-2011 Updated LightScribe Host Software to ver 1.18.22.2, Added one guide: How to change Two - Finger Scrolling on One - Finger
Scrolling in Synaptics TouchPad software.
Edited 14-12-2011 Updated driver for Intel® Rapid Storage Technology
Edited 07-05-2012 Updated driver for HP Bluetooth to ver 6.5.0.2000, Synaptics TouchPad driver to ver 16.0.1.0, Updated guide: How to install
HP Bluetooth driver in Windows 7
12-04-2009 11:47 PM - last edited on 02-20-2017 02:20 PM by OscarFuentes
CHIPSET DRIVERS
Solution on COPROCESSOR with yellow exclamation mark ()
If you have Intel processor:
Intel Chipset (Install and reboot before other drivers) here (ver 9.1.1.1025 for 32/64 bit Win7)
Intel Rapid Storage Technology here (ver 10.1.2.1004 for 32/64 bit Win7)
If you have AMD processor:
For dv60xx, dv61xx, dv62xx, dv63xx, dv64xx, dv90xx, dv91xx, dv92xx, dv93xx and dv94xx models (example: dv6367am means that your model is dvx3xx, dv9421xw means that your model is dv94xx):
nVidia Chipset (Install and reboot before other drivers) here (Vista)
For dv65xx, dv66xx, dv67xx, dv68xx, dv69xx, dv95xx, dv96xx, dv97xx, dv98xx and dv99xx models (example: dv6981tu means that your model is dv69xx, dv9721tu means that your model is dv97xx):
nVidia Chipset (Install and reboot before other drivers) here (Vista)
Important information for users with nVidia chipset!
If you have 4GB of RAM or more then check Microsoft knowledge base article about solution on some problems which you may have here.
GRAPHIC DRIVERS
Intel Graphic:
Intel 950 and Intel X3100 here (ver 15.12.75.4.1930 for Win7 32 bit) or here (ver 15.12.75.4.1930 for Win7 64 bit)
nVidia Graphic:
Important information!
If you have installed any nVidia drivers for graphic card then before you will install other version you will
need to remove old drivers first. Check below guide how to do it (this is not standard uninstallation
process):
How to remove nVidia graphic drivers from Windows system.
Drivers:
nVidia GeForce 8400M GS and nVidia GeForce 8600M GS:
OPTION 1
Version 267.76 here for Windows 7 32 bit or here for Windows 7 64 bit.
OPTION 2
Version 197.16 here for Windows 7 32 bit or here for Windows 7 64 bit.
Note:
Remember to uninstall previous graphic card driver first.
nVidia GeForce GO 6150M, 7150M, 7200M, 7400M or 7600M:
OPTION 1
First try to install original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
OPTION 2
If original drivers will not work then try modded drivers ver 195.81.
Note:
Remember to uninstall previous graphic card driver first.
How to install them under Windows 7?
1. Download driver here (for Win7 32 bit) or here (for Win7 64 bit) double click and select extract,
2. Download from this site with drivers also INF Modified and replace original INF in extracted folder,
3. Install & reboot.
OPTION 3
Last thing which you may do is installing graphic driver from Windows Update.
Note:
Remember to uninstall previous graphic card driver first.
1.Open Windows Update by clicking the Start button , clicking ' All Programs ', and then clicking '
Windows Update '.
2.In the left pane, click ' Check for updates ' , and then wait while Windows looks for the latest updates
for your computer.
3.Select the ' Optional Updates ' and install from there only driver for your graphic card.
AUDIO DRIVERS
Conexant HD Audio
Use original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
Realtek HD Audio
Use original Vista drivers for your model.
Resource:
How to find all Vista audio and graphic drivers for specific model on HP sites?
If Vista drivers will not work well for You then try to use official Realtek one from here (for 32/64 bit Win7).
When you will enter this link check there "I accept to the above." and after that click ' Next ' button.
MODEM DRIVERS
Conexant Modem here (ver 7.61.0.0 A) (Vista) - If you have Conexant audio card
Motorola SM56 Modemhere (ver6.12.6.0 A) (Vista) - If you have Realtek audio card
HP QUICK PLAY
HP QuickPlay here (ver 3.7 v.6112 for 32/64 bit Win7)
Notes:
- It must be installed before HP Quick Launch Buttons.
- You've installed this software and it hangs while using?
Uninstall your current HP QUICK PLAY version and install this which you had in Vista.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
If you burned CD/DVD with C:\swsetup folder as suggested in guide then you will find it there.
HP Quick Launch Buttons
Solution onKEYBOARD FILTER with yellow exclamation mark ()
HP Quick Launch Buttons here (ver 6.50.13.1 for 32/64 bit Win7)
WIRELESS DRIVERS
Intel Wireless here (ver 13.0.0.107 for 32/64 bit Win7)
Broadcom Wireless here (ver 5.60.48.35 for 32/64 bit Win7)
Atheros Wireless here (ver 8.0.0.316 for 32/64 bit Win7)
HP Wireless Assistant here (ver 3.50.12.1 for 32/64 bit Win7)
Bluetooth Wireless here (ver 6.5.0.2000 for 32/64 bit Win7) Only for models with Bluetooth.
Note:
How to install Bluetooth driver?
Check the link below:
How to install HP Bluetooth driver in Windows 7.
ETHERNET DRIVERS
Realtek RTL8101 Lan here (for 32/64 bit Win7) Only for models with Intel processor.
Models with AMD processors don't need to install any extra file for ethernet., because drivers for it are in chipset package.
CARD READER
Solution on BASE SYSTEM DEVICE with yellow exclamation mark ()
Ricoh 5-1 Card Reader Driver here (ver 6.10.01.03 for 32/64 bit Win7)
TOUCHPAD DRIVER
Synaptics TouchPad here (ver 16.0.1.0 for 32/64 bit Win7)
Note:
By default is enabled Two - Finger Scrolling. If you want to use only one finger for scrolling then check the link below:
How to change Two - Finger Scrolling on One - Finger Scrolling in Synaptics TouchPad software.
ONLY IF YOUR MODEL HAS: WEBCAM
Cyberlink YouCam here (ver 2.0.3115 for 32/64 bit Win7)
Note:
If you have any problem with your webcam then check below links to HP documents:
Fixing Webcam Problems in Windows
Testing a Webcam using Your Favorite Instant Messenger
3VRX (optional software)
on-screen visuals and associated sounds that are displayed and heard when adjusting volume
3VRX here (ver 2.5 for 32/64 bit Win7)
Note:
Here is YouTube video which shows what can be done with this software.
ONLY IF YOUR MODEL HAS: FINGERPRINT READER
1. Uninstall all previous fingerprint reader drivers and software
Check below guide how to do it (this is not standard uninstallation process😞
How to uninstall AuthenTec fingerprint software and driver
2. You may install now correct fingeprint reader driver and software.
There are available two applications to this device:
- AuthenTec TrueSuite
and
- DigitalPersona Personal (recommended).
Information on how to install both softwares you will find in below guides:
AuthenTec TrueSuite, AuthenTec fingerprint and Windows 7
DigitalPersona Personal, AuthenTec fingerprint and Windows 7
ONLY IF YOUR MODEL HAS: DVD DRIVE WITH LIGHTSCRIBE
How can you check is your DVD drive with Lightscribe?
On DVD panel there will be Lightscribe logo.
LightScribe Host Software [Link Removed - Site No Longer Available](ver 1.18.22.2 for 32/64 bit Win7)
Report of the changes which were made in the guide
Edited 16-01-2010 Updated Synaptics TouchPad driver to ver 14.0.3.1, Updated Broadcom driver to ver 5.60.18.41
Edited 18-01-2010 Updated nVidia Graphic section. Added drivers for nVidia GeForce 8400M GS and nVidia GeForce 8600M GS (ver 195.62)
Edited 19-01-2010 Updated LightScribe Host Software to ver 1.18.10.2
Edited 05-02-2010 Updated fingerprint drivers, software and added fingerprint guides.
Edited 27-02-2010 Updated LightScribe Host Software to ver 1.18.11.1
Edited 03-03-2010 Updated HP Quick Launch Buttons to ver 6.50.13.1
Edited 20-03-2010 Updated Synaptics TouchPad to ver 15.0.9.0 (this version enables multitouch gestures)
Edited 21-03-2010 Added two guides. How to remove nVidia graphic drivers from Windows system and How to install HP Bluetooth driver in
Windows 7.
Edited 25-03-2010 Updated LightScribe Host Software to ver 1.18.12.1
Edited 26-03-2010 Changed Intel Matrix Storage Manager name to Intel Rapid Storage Technology, added Intel Rapid Storage Technology
to ver 9.6.0.1014
Edited 31-03-2010 Updated nVidia Graphic section with uninstallation guide, Updated drivers for nVidia GeForce 8400M GS and 8600M GS
to ver 197.16
Edited 10-04-2010 Updated LightScribe Host Software to ver 1.18.13.1
Edited 04-05-2010 Updated LightScribe Host Software to ver 1.18.14.1
Edited 05-05-2010 Updated Synaptics TouchPad driver to ver 15.0.13.0, Updated HP QuickPlay to ver 3.7 v.6112
Edited 21-05-2010 Updated Bradcom wireless to ver 5.60.48.35, Updated Atheros wireless to ver 8.0.0.316, Updated Synaptics touchpad
to ver 15.0.13.3
Edited 24-05-2010 Updated HP Wireless Assistant to ver 3.50.11.2
Edited 24-06-2010 Updated Synaptics TouchPad to ver 15.0.17.4
Edited 30-07-2010 Updated Broadcom wireless - the same version but with some improvements, Updated HP Wireless Assistant to ver 3.50.12.1
Edited 01-04-2011 Added drivers for nVidia GeForce 8400M GS and nVidia GeForce 8600M GS (ver 267.76)
Edited 02-04-2011 Updated LightScribe Host Software to ver 1.18.22.2, Added one guide: How to change Two - Finger Scrolling on One - Finger
Scrolling in Synaptics TouchPad software.
Edited 14-12-2011 Updated driver for Intel® Rapid Storage Technology
Edited 07-05-2012 Updated driver for HP Bluetooth to ver 6.5.0.2000, Synaptics TouchPad driver to ver 16.0.1.0, Updated guide: How to install
HP Bluetooth driver in Windows 7
12-12-2009 08:10 AM
great tutorial 😄 thank you very much
all drivers are working fine in my dv6680ep, just the graphic driver is kind of weird. I cant activate aspect ratio or disable LB in Pro Evolution Soccer 2010, so i cant have full screen properly.
12-12-2009 09:05 AM
@rhymescar,
Hi,
Which Windows7 version are You suing 32 or 64 bit?
12-24-2009 06:41 PM
I have a dv9720us, and have spent quite a bit of time installing Windows 7 64bit (several times). This is because I bought this unit without the original HDD (well I have it, but it doesn't work), the unit was dropped fairly hard. The previous owner said it went downhill fast after that, but wasn't sure what the problem was. I have COMPLETELY disassembled the laptop and fixed the plastic standoffs in the base. All the features work well, with the exception of the DVD drive, the light comes on, and it spins up, but no joy. It DID install the Win7_64bit the first time, and I actually played a DVD movie with it. I have a spare that I bought from the other owner, but it acts just the same. I have updated to Bios F.32, no help. Tried the well toughted registry fix, no help, did the "bcdedit" no help. I bought an external Samsung USB DVD, it works fine. Before that I used a Fat32 USB stick to do reinstalls of Windows 7. Sorry for the long story. I love Windows 7. The easiest OS to install ever (I'm 61).
The Phoenix Bios for this laptop is "weak" at best. I understand there is alot of engineering done to make laptops this small AND powerful. MY QUESTION............ Can I flash the Bios with a Windows 7 64bit compatable HP laptop with similar specs (AMD Turion dual core, Nvidia, DVD w/lightscribe, wireless, webcam, etc) ? I know....... I could loose it all. LOL
12-25-2009 08:10 PM
I just upgraded my HP DV6000 (Intel CPU) from Windows 7 (32 bit) to Windows 7 (64).
Main reason I did it was to be able to use the full 4Gb of installed RAM.
Unfortunately Windows 7 is still only detecting 3.0Gb of usable RAM.
Has anybody come across this issue yet?
12-26-2009 04:26 PM
I successfully upgraded my Pavillion 6700z CTO from Vista Home Premium 32 bit to Win 7 Home Premium 64 bit. I used the info here as my starting point. The only changes I had to make was to the fingerprint reader as my notebook uses the Authentec AES 2501a so I used the Vista 64 which worked great. Also had some glitchyness with the audio driver, would load then not load. Finally Win 7 upgraded it and all is working well.
THanks for the info that got me started.
12-27-2009 06:04 AM - edited 12-27-2009 06:07 AM
yo daniel..props....everything was true to your documentation....not one problem
MODELJ:
HP Pavilion dv6696nr Entertainment Notebook PC
that, as you know...is very rare.
10 on scale of 1-10