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- Can't install printer software

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01-11-2018 09:52 PM
Product: HP LaserJet Pro 400 Printer M401 series
Operating System: Microsoft Windows 7 (64-bit)
I can see and intereact with my printer on my home network from the Browser, but the printer can't be found when I try to install software to it.
Trying to install LJ-M401-full-solution-15188.
Doesn't matter if I select auto, put in the IP address, or hardware address. Same problem.
But, I can interact with it through the browser, and I can ping it.
What do I do?

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