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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP DESKJET 2331
Microsoft Windows 11

I have HP deskjet 2331 printer / scanner / copier.

I recently upgraded my laptop to Win 11.

Post this, I am unable to scan anything on my HP DJ 2331.

Upon clicking the scan option, i get a message saying 'The HP DJ 2300 Series was not found.'

 

Need help with resolution.

 

Thank you

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