• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎07-05-2022 03:16 PM

HP Recommended

We have a customer with two Director II's installed in cascading mode. They are currently referencing presentation and far end audio via the dsp. 

The client uses wireless mics for both conferencing and voice lift, when voice lift is disabled, the director tracking works well, when voice lift is enabled (and turned up) the tracking performance is negatively impacted. 

 

If I add the voice lift mics to the director reference I suspect it will stop tracking when someone local speaks into a mic. It's currently not part of the reference but since the voice lift is heard via 12 different speaker locations there's no way for the director to use it's mic to locate the active talker. 

Please advise if the director II is compatible with voice lift and if there's a recommended way to handle the audio reference?

1 REPLY 1

‎07-06-2022 02:07 AM

HP Recommended

Hello @reddings ,

 

Welcome to the Poly Community.

 

Your post is missing some fundamental details like the software version and if this is being used as a standalone installation or how this is being used.

 

I suggest you get this into Poly support for official analysis and answer and then report back here.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->