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11-01-2022 09:02 PM
We have a Poly G7500 connected to a Poly Studio E70 camera as well as a Biamp Tesira Forte Dan VT for audio. Randomly, sometimes when the system is in use, sometimes when it is not, either the audio (Mics or speakers, or both) or the camera will get disconnected.
11-01-2022 11:45 PM
Welcome to Poly Community !!
We suggest you update the unit to the latest version and see if it helps.
Also, make sure there is no connector or splitter in the setup and if you still encounter the issue, open a support ticket with us.