Create an account on the HP Community to personalize your profile and ask a question
06-26-2022 10:20 PM
I have tried to use a Poly E70 camera with Microsoft 11 and the indicator light will turn to amber and just pulse slowly. Camera is not detect. While if connected to a Windows 10 PC the camera worked fine..
Is it firmware issue? Or the device is not yet certified by Windows 11.
Kindly advise if anyone encounter the same issue
Video as per attached.
06-27-2022 01:05 AM
Hello @mie ,
Welcome back to the Poly Community.
Both the communities Must Read First or Read 1st and if available the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible
Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.
An answer should include as much detail as possible. This includes details on the cabling used and if the other PC is being used in the same position.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN