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HP Recommended

Greeting: I just bought a new computer and was dismayed to find that HP doesn't provide drivers for my Scanjet 5400c. I read another post referring a member of this forum to the VueScan website for 3rd party drivers, but I don't see my specific scanner model there. I do see 5300c and 5370c listed.  Does anyone know if the driver for either of these would work for the 5400c?

 

And, does anyone have any other ideas to fix this problem? This seems like a major customer service issue that HP should be dealing with. I really love my scanner and hate to have to shell out serious $ on top of the $ I spent on the computer itself.

 

Thanks for any and all replies.

 

Paul Miller

Who Me Too'd this topic
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