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I have a brand new HP 309a wireless printer.  I am using it with a USB PORT.   I downloaded something from a PDF file and the printer will not stop printing.  I rebooted the computer, I disconnected the printer for an hour and when I turned it on it resumed   I hit the cancel button, the display reads "print cancelled" and then it reads "now printing."  When I attempt to use the printer to print something else it reads "busy."  HELP.

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