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Designjet Z3200 PS 24"
Mac OS X 10.8 Mountain Lion

Right after "Initializing" comes up on screen I get an error asking me to restart the printer, the error code comes up  21:13.  I am having trouble finding information when doing internet search on how to resolve this.  There is nothing in the "way", it mentioned making sure the station was clear.  Not sure of what and where station is, but there are no blockages, nothing is different than when I printed a few days ago.  I cannot get the carriage to slide out and it will not connect to the server when I try to get into it for diagnostics.  Please advise on any possible solutions I can try myself.

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