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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Deskjet 3054A J611
Mac OS X 10.11 El Capitan

Hello

 

I have a deskjet 3054A printer. Printer has worked fine for years.  However, beginning a few months ago, when I print, the paper feeds in crooked then stops and the printer reads "Out of paper. Load paper into the tray." I have checked inside printer for obstructions, cleaned paper pick rollers, performed reset. Nothing has worked. Am I doing something wrong? What can I do to fix this?

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