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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-05-2018 05:28 PM

HP Recommended
Product: deskjet 2630

I just enrolled in instant ink but the black ink cartridge was already empty (I used it up before setting up instant ink).

How do I know whether the ink is ordered? It doesn't say low / empty, it just says that a cartridge is present. Then when I look at past / future ink shipments there is nothing there. So that would suggest the computer hasn't picked up the fact I need more ink. How can I know for sure? Is there anything I can do to ensure I get sent some ink??

 

Thanks!

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